Ch2

Business ethics  standards of business conduct and moral values.

Conflict of interest  situation in which a business decision may be influenced by the potential for personal gain.

Whistleblowing  employee’s disclosure to government authorities or the media of illegal, immoral, or unethical practices committed by an organization.

Code of conduct  formal statement that defines how the organization expects and requires employees to resolve ethical issues.

Social responsibility  management’s acceptance of the obligation to consider profit, consumer satisfaction , and societal well-being of equal value in evaluating the firm’s performance.

Recycling  reprocessing of used materials for reuse.

Green marketing  marketing strategy that promotes environmentally safe products and production methods.

Corporate philanthropy  act of an organization giving something back to the communities in which it earns profits.

Consumerism  public demand that a business consider the wants and needs of its customers in making decisions.

Sexual harassment  inappropriate actions of a sexual nature in the workplace.