management-organizing
organizing-arranging of the firm's resources into a coherent structure.
organizational structure-defines an orgn through specification of the jobs to be performed and the ways in which these jobs relate to one another.
chain of command- describes the hierarchy of who reports to whom in the orgn.
Specialization vs. Departmentalization:
Job Spe. the process of identifying the specific jobs that need to done and designating the people who will perform them. breaking jobs into small components prior to assigning them to individuals.
Dep. -the grouping of similar or related jobs into logical units.
types of Dep:
customer Dep.
product Dep.
process Dep.-process org.- that is based on customer sevices.
geographic Dep.
functional Dep.
Responsibility vs. Authority; empowerment
Res.-the duty to perform an assigned task.
Auth.-the power to make decisions.
basic forms of organizational structure:
ps-(9) 5 firms- organization chart--8 levels
informal orgns--it can be as powerful as formal orgns
social interactions
intrapreneuring- is encouraged among business as a way of enhancing creativity and flexibility in large, bureaucratic structures.
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