management-planning
planning-define the organization's objectives or goals, establish an overall strategy for achieving those goals, and developing a comprehensive hierarchy of plans to integrate and coordinate activities.
planning-determining what the company needs to do and how best to get it done.
ends- what is to be done; means- how it is to be done
reasons for planning-because of changes in the environment (ext. & int.)
-managers engage in planning to
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strategy formulation-creation of a broad program for defining and meeting an organization's goals.
strategic management process-9 steps
strategic goals-long-term goals derived directly from a firm's mission statement.
mission statement-organization's statement of how it will achieve its purpose in the environment in which it conducts its business. (9) 4 law office; 4 businesses.